This modern life
Oct. 19th, 2008 06:10 pmSpent half an hour the other day trying to top up my mobile phone. This is a trying process at the best of times, and it was complicated by me needing to tell them that I'd changed my credit card number. This cannot be done (as I discovered) in a crowded airport where you can't hear their menu options and you don't want to stand there in a public space reciting credit card numbers.
So I tried again a few days later in a quiet hotel room, and half an hour and several menu options later I had managed to update my card details. Then I tried to do the top up, but couldn't manage to complete the transaction. I eventually managed to speak to someone who said I'd need to speak to my credit card people. I thought Oh I'll do it later, and forgot about it until just now when I thought I should try to buy one of the three remaining tickets for Hadrian. (No, I haven't seen it yet!). And my credit card was rejected again.
At this point I do start to get worried. So I ring the credit card people, who (after I have to prove who I am several times over) say airily "Oh yes, we stopped it your card because you tried to top up your mobile phone. There's lots of fraud about, you know. So we are just keeping you safe. We'll reactivate your card now." Well, thanks. I'll just go and see if there are any tickets for Hadrian left, shall I?
Frankly, I would have thought there were a whole lot more suspect transactions on my card than trying to top up my mobile. But there you go.
So I tried again a few days later in a quiet hotel room, and half an hour and several menu options later I had managed to update my card details. Then I tried to do the top up, but couldn't manage to complete the transaction. I eventually managed to speak to someone who said I'd need to speak to my credit card people. I thought Oh I'll do it later, and forgot about it until just now when I thought I should try to buy one of the three remaining tickets for Hadrian. (No, I haven't seen it yet!). And my credit card was rejected again.
At this point I do start to get worried. So I ring the credit card people, who (after I have to prove who I am several times over) say airily "Oh yes, we stopped it your card because you tried to top up your mobile phone. There's lots of fraud about, you know. So we are just keeping you safe. We'll reactivate your card now." Well, thanks. I'll just go and see if there are any tickets for Hadrian left, shall I?
Frankly, I would have thought there were a whole lot more suspect transactions on my card than trying to top up my mobile. But there you go.